- Terms of Reference
- September 2023
- November 2022
- June 2022
- March 2022
5-6 September 2023
Retailing Implementation Forum - Geneva
Competition Law Guidelines
IATA Office Geneva
- September 5, 2023, 9:00am – 5:30pm CET
- September 6, 2023, 9:00am – 5:00pm CET
Key areas of focus will include:
- Implementation Guide - what's new and what's coming?
- Why are there implementation variations and what do you do about it?
- Workflows and migrating to 21.3
- Servicing best practices open forum
- Industry NDC adoption reality check and value enablers
- Implementer demos of success and challenges
- Round tables and best practice sharing
Meeting Location
International Air Transport Association,IATA Centre, 33 Route de l'Aéroport, PO Box 416
Geneva 15 Airport 1215
Switzerland
Meeting Materials
- Agenda & Meeting Essentials
- Complete Slide Deck (Day 1 & Day 2)
- Servicing in NDC
- Implementation Variations in Distribution Standards
Additional Resources
- CR / Agenda Item Template
- Preparing for schema convergence
- Implementation Video Channel
- Certification Explained
- TMC Adoption Accelerators

Agenda Topics
Day 1 Topics
- Industry NDC adoption reality check and implementing with the end in view
- Implementation Guidance Highlights
- IATA shares updates on what’s new and what’s coming
- Zoom: Migrating to 21.3
- Verteil and IBS present their migration experience, followed by a fireside chat
- An end-to-end walkthrough
- An IATA deep dive into an end-to-end scenario in the 21.3 standard, including settlement
- Zoom: A Merchandising Platform Implementation
- Turkish Airlines shares lessons from delivering ancillaries in NDC
- Performance in NDC
- IATA brings together various industry perspectives on performance in NDC
Day 2 Topics
- Variations in Industry Implementations
- IATA presents 3 types of variances and what you can do about it
- Workflows & Data Elements in 21.3
- A continuation of the ‘variances’ topic, this deep dive highlights 10 best practices for your 21.3 deployment
- Servicing in NDC – where are you
- An IATA presentation followed by Q&A
- Zoom: Self-Service Voluntary Changes
- A LHG and Travix presentation on how they made self-service come to life in NDC
- Interlining in NDC
- IATA answers the question, How does interlining in NDC work and what is possible now?
- Zoom: Airline – partner setup best practices
- Gleaning best practices from their partner setup processes (LATAM, Finnair, AFKL)
Participating Organizations
- Accelya
- Air Canada
- Air France / KLM
- AirGateway
- Alaska airlines
- Amadeus IT Group
- Amex GBT
- ARC
- Atlas
- Avianca
- British Airways
- Cathay Pacific Airways
- Clarity Travel Management
- Copa Airlines
- EL AL Israel airlines Ltd.
- Egyptair
- Finnair
- Gulf Air
- Hahn Air
- Hitit
- IBERIA
- IBS Software
- JAL Information Technology Co., Ltd
- Japan Airlines
- Kenya Airways PLC
- LATAM Airlines Group S.A.
- Lufthansa Group
- Midoco GmbH
- MINSAIT/INDRA
- PROS
- Qatar Airways
- Quadlabs Technologies Pvt Ltd
- Sabre
- SAP Concur
- SAS
- Saudia
- Scandinavian Airlines System
- SIA
- Singapore Airlines
- Spotnana
- Swiss International Air Lines LTD
- Thomalex
- TPConnects
- Travel in Motion
- Travelfusion
- TravelNDC Technology Co. Ltd.
- Travelport
- Travix
- TUI GmbH
- TWAI
- Turkish Airlines
- United Airlines
- Verteil Technologies Private Limited